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Colour Scheme

Supported Living

Our Supported Living Services provide accommodation in a friendly and supportive environment for D/deaf and D/deafblind adults who have additional learning difficulties and/or challenging behaviour and complex needs. Our aim is to encourage personal growth and development, in order to facilitate as independent a lifestyle as possible.

We have four group homes of different sizes, all in the Northwich area. Each of our homes offers support and care 24 hours a day, 365 days a year.

Our latest CQC inspection report: CQC Inspection Report

Date of inspection visit: 21st March 2017 Date of publication: 10th May 2017

Our approach

We use a total communication approach throughout all our homes. All staff are British Sign Language users, with a high percentage of our staff group being D/deaf themselves. This enables us to create an atmosphere of total inclusion and equality, a philosophy that we have found facilitates personal and social development for all of our service users.

We focus on ‘Life Skills’ such as money management, personal hygiene, cooking and social skills/interaction. Skills are passed on to service users in a way that is tailored to their individual needs. Each person experiences one-to-one sessions, group tuition and constant positive reinforcement with staff guidance and support.

If you would like to know more about our Supported Living Service, or the referral process, please contact us via our contacts page.

Deafblind Services

This service supports people with varying levels of sight and hearing loss. The goal is to help them remain as independent as possible within their home or care setting.

It aims to offer a range of interventions to prevent emerging problems becoming acute or a crisis developing. Anyone who is a resident in Cheshire, and whose hearing and sight impairment is having an impact on their daily life, is eligible to benefit from the service.

A Specialist Worker will liaise with the service user to carry out an assessment, identify individual needs and then formulate a plan to provide a service to meet these identified needs as is appropriate.

Support can include:

• Helping someone to use the telephone; accessing lipreading classes; using total communication including BSL, or a tactile form of communication such as Deafblind manual.

• Support with communication. The Specialist Worker has experience of many different communication methods to ensure individual and bespoke communication needs are met.

• Mobility training. As sight and hearing deteriorate, it can become increasingly difficult to get out and about safely and independently. It is the role of the Specialist Worker to support the service user to learn new skills and strategies to maintain independence.

• Access to Equipment. The Specialist Worker can support and advise on equipment and resources available to the service user. The specialist worker will work alongside the service user until the right product is found. This could be specialist door warning systems, smoke alarms, or practical support to use the internet, or to read using a magnifier.

• Daily Living Skills. Support advice and skills training can be provided to enable people to live as independently as possible. This support can include help such as appliances being marked with bump-ons, through to a full programme of training around cooking or another aspect around daily living skills.

• Support for families and carers – to enable them to support the Deafblind person appropriately with awareness of the issues having a dual sensory loss can bring, and to help reduce levels of stress.

• D/deafblind Awareness Training – for professionals working with a person with dual sensory loss.

• Referrals and signposting to other services and teams for support with housing, benefits, volunteers etc.

• Support to set up a bespoke package of care or support to access the Direct Payments process or other appropriate funding. The Specialist Worker will work closely with Social Services and/or the individual to ensure that their individual needs are met in relation to their dual sensory loss.

• General advice and support about dual sensory loss and the help available.


The Richard Sharp Sensory Project

We are currently fundraising to set up a sensory library at our Northwich office. The aim of this project is to create a library of tactile/ olfactory objects that evoke memories of a person’s past through touch and smell. The objects will range from items such as musical instruments, to a box of seashells and sand to evoke memories of musical interest or a day out on the beach. Items will be available on loan for an agreed period of time and/or exchange when required.

We are also hoping to improve access to this facility by part of the library out into the community. This will especially benefit those who live in rural areas. We would also like to reach out to care homes and nursing homes to create awareness of the impact of dual sensory loss in older people and introduce strategies that can be used to minimise the effects of isolation that can occur as a result of hearing and sight loss.

If you feel that you or someone you know would benefit from using this service, please call our Northwich office on 0333 220 5050 or