You never know when you will come into contact with a customer or staff member who is deaf or hard of hearing.
With this in mind, we recommend that all of your staff are deaf aware, whether they deal with customers or not. Deafness Support Network provides a range of training to suit your needs, including:
- Deaf awareness sessions
- Introduction to equipment
- Accessing communication support (BSL Interpreters, Notetakers, Lipspeakers)
- Introduction to sign language.
To discuss a training package to suit your organisation, please contact us at: email@example.com
Access to Work: Workplace support for people who are Deaf or Hard of Hearing
If you are attending job interviews, or if you need equipment and/or communication support in the workplace, such as is commonly the case when a D/deaf employee is a member of a team, then the Government funded Access to Work scheme may be able to help. This scheme works with employers and employees to arrange adjustments to support disabled people in work.
Employers usually meet these costs and are reimbursed by the scheme. The types of support you might need could include equipment (non-standard) and/or communication support, for example, a Sign Language Interpreter, a Notetaker or a Lipspeaker.
Further information on the Access to Work scheme is available through: http://www.direct.gov.uk/en/DisabledPeople/Employmentsupport/WorkSchemesAndProgrammes/DG_4000347
Alternatively, you can make an appointment at your local Jobcentre Plus office. Contact details can be found through: http://los.direct.gov.uk/default.aspx?type=1&lang=en
Or you can contact one of our offices and arrange an appointment to discuss this further. firstname.lastname@example.org