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Tell us what you think! 

We value the feedback you give us on all services and welcome any suggestions for changes or improvements.


 

You can also contact us directly by any of the methods below


Our office opening hours are
Monday to Thursday 9am - 5pm
Friday 9am - 4.30pm

 

Northwich

Address:144 London Road, Northwich, Cheshire, CW9 5HH.

Telephone: 01606 47831

Textphone: 01606 350823

Fax: 01606 49456

Warrington

Telephone: 0808 208 2440

Email: dsn@dsnonline.co.uk

Macclesfield

Address:27 Bridge Street Macclesfield SK11 6EG

Telephone: 01625 220066

Textphone: 01625 669680

Fax: 01625 662243

Chester

Address:South View Road, Chester, Cheshire, CH1 4JG.

Telephone: 01244 371372

Textphone: 01244 375347

Fax: 01244 378215

Supported Living Services - Stepping Stones

Address:Weir Street Northwich CW9 5HL

Telephone: 01606 330633

Textphone: 01606 338520

Fax: 01606 338522


FOR EMERGENCY OUT OF HOURS SERVICES,
CONTACT YOUR LOCAL AUTHORITY ON THE NUMBERS BELOW

Cheshire West & Chester Council

Telephone: (18001) 01244 977 277

Email: edt@cheshirewestandchester.gov.uk

Cheshire East Council

Telephone: (18001) 0300 123 5022

Email: edt@cheshireeast.gov.uk



Contacting the Police

Reporting a non-emergency if you are D/deaf, hard of hearing or have a speech impediment
You can now contact the police through Typetalk for non-emergency situations on

18001 101

By SMS text message

You can also use Emergency SMS (ESMS) service to send an emergency text message.

Before you are able to send an emergency text message you will need to register your mobile phone with the system.
 
After you have registered your phone, you will be able to send text messages to 999.

Guidance on how to send an emergency text message is available on the ESMS website.




If you would like to make a complaint about Deafness Support Network you can do so in writing to one of the addresses above or via email.

Download Complaints Procedure (pdf)
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To book a DSN Interpreter, or any other form of Communication Support click here.

Making a difference with...

How do I find out more about...

Find out more about Social Accounting, a system that helps us examine and develop our services.

Click here to read and print our information leaflets.

 
 
 

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